Welcome offers and ongoing promotions
If you’re new to Jackpot City, signing up for an account will reward you with up to $1,600 in matched deposit bonuses when you first go to fund your account. The way it works is for each of the first four real money deposits you make, Jackpot City will match each amount by 100% up to a limit of $400 per deposit.
The site also has a range of ongoing promotions, so there’s always a chance to boost your bankroll even if you’ve been playing at Jackpot City for years.
To check out the current promotions, sign in and click on the ‘promotions’ tab on the top left hand corner of the casino lobby, with different deals available every day of the week. There is also a promotional calendar displayed to the side of the lobby; click on any day of the current month to view the upcoming special offers.
Jackpot City gameplay & casino software
Players are given the choice to download the premium casino software or play instantly over the Web browser. Unlike some other online casinos that allow free play without the need to register, both of these options require an account be set up in order to access the games. Registering is free and will only take a couple of minutes, requiring standard personal information including name, date of birth, address and phone number.
Once you’ve signed up you’ll receive an email from Jackpot City confirming your new account and you’ll automatically be redirected to the web browser casino lobby where you’re now free to enjoy the wide range of casino games on offer.
If you prefer to download the premium casino software, a quick download is required. To download the Jackpot City casino software sign into your account and click on the ‘Deluxe Download’ tab on the left hand side of the casino lobby and the download will start immediately.
The downloadable software offers more games (like bingo and online scratchies) and more in-play features and isn’t a large file, so it’s a good choice for those who want to get the full, exclusive Jackpot City experience.
In saying that, the web browser casino has a lot to offer and is more than adequate, so ultimately it will come down to personal preference as to whether you choose to download the full software or not.
Jackpot City casino games
You’ll only find Microgaming titles here, but the list of games is long with plenty of variety to keep players enthralled.
- Avalon II
- Castle Builder
- Mega Moolah
- Dragon’s Myth
- Rabbit in the Hat
- Forsaken Kingdom
- Game of Thrones
- Break Da Bank Again
- Jurassic Park
- Burning Desire
- Cash Splash
- Girls with Guns I & II
- Major Millions
- Atlantic City Blackjack Gold
- Classic Blackjack Gold
- European Blackjack Gold
- High Streak Blackjack
- Multi-hand Blackjack
- Vegas Downtown Blackjack
- Vegas Strip Blackjack
- European Roulette Gold
- American Roulette Gold
- French Roulette
- Premiere Roulette Diamond Edition
- Multi-wheel Roulette
- Wheel of Riches
- Aces and Faces
- Joker Poker
- All American Poker
- Aces and Eights
- Deuces Wild
- Power Poker
- Bonus Poker
- Jacks or Better
Other table games:
- Three Card Poker
- Baccarat (classic plus High Limit Baccarat and Multi-Bet Baccarat Gold)
Live dealer games at Jackpot City
The live dealer casino can be accessed once signed into your Jackpot City account by clicking on the ‘live dealer’ tab on the left hand side of the casino lobby. Games can’t be played in demo mode, so to enjoy these great games a real money deposit is required, with minimum bets for live dealer games starting around the $5 mark, making them a much more affordable option than bricks and mortar casinos. Live dealer games at Jackpot City include baccarat, roulette, blackjack, casino hold’em poker and Playboy live dealer games.
Jackpot City mobile casino
Jackpot City has a mobile casino which operates directly over the mobile web browser, making it accessible to a wide range of devices including iPad, iPhone, Samsung, BlackBerry, Nokia and other smartphones and tablets running off the Android operating system. A selection of popular casino games has been mobile optimised so that players can enjoy these games anywhere they can secure an Internet connection, with access to the mobile site gained using the same login details used on the full desktop site.
Jackpot City loyalty program
Registered players at Jackpot City earn loyalty points for every real money wager placed, where the more you play, the more points you get. All players start at the lowest tier level, which is Blue, moving up through Bronze, Silver, Gold, Platinum and Diamond statuses. Loyalty points can be used in exchange for casino credits or to participate in certain promotions.
A minimum of 200 points is required to be accumulated before rewards can be redeemed and you can view your points balance at any time under the ‘loyalty’ section on the left hand side of the casino lobby.
This loyalty program differentiates itself from other online casino reward programs by offering extra loyalty points for playing certain games on certain days, with the rotation of games changing all the time. Currently, players over all loyalty tiers can enjoy double loyalty points every time they play the popular new Rabbit in the Hat pokies for real money, while Diamond status players can earn as much as triple points by playing the Moonshine pokies every Tuesday. If you’re struggling to decide between which slot games to play, these bonus point games make the choice easy for you.
Note that bonus money does not contribute towards your loyalty points balance.
Banking options and customer support
Jackpot City has a well-deserved reputation for its helpful customer service, with assistance available 24 hours, 7 days a week. Aussie players can contact the Jackpot City support team by email on [email protected] or by dialling the toll free Australian helpline at +001 1800 1515 1516. Please note that calls to this number are free if calling from a landline, but charges may apply if using a mobile.
The site is protected by the latest in digital SSL security encryption, making Jackpot City a safe and reliable interactive gambling venue for Australian players.
There is a range of secure deposit options available, with popular options for Aussies including:
- Credit and Debit Cards – Visa, MasterCard
- POLi – exclusive to Australian players
- Instant Bank Transfer – available to all bank accounts that support Citadel Direct transactions
- Web Wallet Services – Neteller, Skrill (including Skrill 1-Tap), ecoPayz, ClickandBuy
- Prepaid Payment Services – Ukash, EntroPay
For help with any banking queries, there is a live help chat option within the Jackpot City cashier section. Simply click on the big blue ‘bank’ button in the top right hand corner of the casino lobby to make a secure deposit or withdrawal, or speak to a service rep by clicking the ‘live help’ speech bubble icon.